The Claim Adjuster and the Storms of Life

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If you have experienced damage from a storm, wind or hurricane it is important to contact Ocean Point right away so that we can dispatch the proper experts to your home or commercial property immediately. It is critical to minimize the damage from the water as fast as possible.

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Take a lot of photos and video of the damage. Photos and video help document your damages. Damages to your home, business and personal property. Go room by room.

When Will the Claims Adjuster Visit Me?

Feel free to narrate your video, your words can be very powerful to a jury should your insurance company mishandle your claim. As soon as possible, notify your insurance company and or insurance agent. Immediately request that a certified copy of your insurance policy be sent to you. This is your insurance contract.

Remember, it may have been damaged by water. Many companies will attempt to pressure you into signing an assignment of benefits form, also known as an AOB. By dallasnews Administrator. As soon as the veteran insurance adjuster began hearing reports of multiple tornadoes tearing through North Texas on Tuesday, he knew his workload was about to get heavier. Bradley Smith was one of more than 3, USAA clients who had filed storm-related home and auto claims by early Thursday. But as long as my family is alive and OK, the rest is material. Luckily, Smith said, none of the family, including his wife, Veronica, was at home when the storm struck.

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And their pets — two dogs and a cat named Morgan — also survived. The two dogs were OK, too, but one of them was injured after being attacked by another dog. A veterinarian agreed to patch up his pooch for free. The Ford Fusion he drives from one house to the next is loaded with the tools he needs to help assess damage. Honestly, I really just try to treat everyone like my grandma.

Storm Chasing is Dream Achieving

Carriers want their policyholders treated with respect…and that takes good customer service skills. One of the reasons great customer service skills are so sought after, I think, is because even small losses can really shake people. When the claimant sees that the adjuster really cares about their problem and wants to make it right? The toughest ones for me have been large loss situations where the policyholders were under-insured. It kind of breaks your heart because how do you tell that to someone? It can also be challenging when other people who think they know the situation get involved and try and take over.

Humility and professionalism are what carry you in this business. But in the military, everything was decided for me.

The Best Public Adjuster Miami | Claims Adjusters Florida

I just did what I was told. A plan to always keep improving. I meet and see new adjusters all the time and they always have the same questions. Should I get this certification? Should I attend this event? Join this group?


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Do I need to get on this roster or that roster? So many adjusters are at or near retirement age and new ones are needed. They want to see proof you are up to the hard work required to be a successful claims adjuster.

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